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<p>When using a multitier configuration (frontend-backend, balancer) you have to ensure that a correct client IP address is passed on to the web project, which can be achieved by setting an appropriate HTTP header field (X-Real-IP, X-Forwarded-For) on a balancer or caching proxy server and then having a web server (in mod_rpaf etc.) or web application to get this value. </p> <ul> <li>Open "Settings > Tools > PHP Settings" and check the value of _SERVER["REMOTE_ADDR"]. It must be set to your IP address. You can also view this value in "Settings > Proactive protection > Control Panel Protection".</li> </ul>
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